Technical Difficulties


The I.T. guy wanted to borrow my work computer to try to resolve an issue that I was having while trying to save files in Photoshop. The program would let me Save As just fine, but every time I tried to make changes and then Save I would receive a message saying that I didn’t have write access to the drive.

“It sounds just take an hour.” He said. Four hours ago.

I’ve received several updated by phone: all to the effect of “we haven’t figured out the problem yet”. This is pretty consistent with my experience of technical issues: they are either simple fixes that can be resolved in five minutes with a simple reboot, or it is Stump The Staff level difficult. This, evidently, fell into the latter category.

I’d handed over my computer at lunch hour, hoping that the time that I would spend out of commission would be minimally disruptive, but Murphy’s Law being what it is, I spent most of the afternoon looking for other ways I could make myself useful that didn’t require internet, server connection, or the ability to type.

It was not my most productive afternoon. Luckily for me it was not an afternoon that I needed to sit in on any meetings or editing sessions to take notes, so all things considered it was probably as good of a time as any.

Art any rate, I’m up and running now: and the issue may even be fixed (I’m afraid to speak too soon). All’s well that ends well.

~ by Gwydhar Gebien on November 5, 2019.

One Response to “Technical Difficulties”

  1. You were struck by…you were hit by…a not-so-smooth Mercury Retrograde.

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